MaidPro Reviews

MaidPro Kim and Kayla did a fantastic job. Really like the attention to detail!

Madeleine came and cleaned my house today. I am very much pleased with her. She paid attention to a lot of details and made my house smell amazing. I truly hope I get to keep her. Thank you so much.

Tasha and Tiffany cleaned our large home in two and one-half hours. They did a great job and we were able to get back to our daily routine in a reasonable amount of time. Thanks, Ladies...great work! I hope they can be our regular cleaners!
The Strub’s (not Stroot as written on their checklist)

Greg was the maidpro representatve and did a fabulousjob of cleaning my house. I'm glad I used maidpro.

Katie came today for her first clean. The house smelled amazing. I am so happy with my clean. I would like to keep her for my future cleans.
Thank you so much.

The MaidPros in Richmond, Virginia are fabulous. I have hired several services and this one has been the best for me and my family. They are very accommodating and will even come in and do special projects when needed. The 20 year old house looks new when they have come for a clean. Many times the owner will come in and check the home to make sure everything has been done. Thank goodness for the Pros!

I would NEVER engage Yardley MaidPro for any services. As the seller of a home, I called them to provide a one-time cleaning after I moved out of my home. All was going well, I received an email confirming 6 manhours of cleaning on Thursday, 2/25. At 1:45 PM on Wednesday, 2/24 I receive an email that simply stated that they are sorry for any inconvenience, but they will not be able to provide the cleaning services that were scheduled for the next day. Let's talk about no customer service, no responsiveness. Sorry, too bad for you! Learn from my mistake in engaging MaidPro. Last time I used Merry Maids, and they were great. I should have followed suit this time, but I went with the "local" team, rather than Merry Maids that's located in Chalfont. Now while all my boxes are waiting to be unpacked, I'm going to be cleaning a house so that another new time home buyer can have a great "move-in day".

I gave one star because zero stars was not an option. I scheduled the Decatur Alabama franchise to come to my empty home for a move-out deep cleaning. Because I was unavailable, a friend went in the house a day after cleaning and reported it looked "tidy". I trusted that it meant it was cleaned. I was horribly wrong. I went myself two days after cleaning to find 90% of the contracted work was never done. The oven and refrigerator were cleaned, but the fridge drawer assembly was not returned to the unit. No vacuuming, no dusting, no baseboard or crown dusting, no cabinet faces were cleaned........ I could go on and on. Literally none of the most basic cleaning was done. The solution? Half my money back so they could keep enough to "pay the girls". Really?? I was reminded that they have a 24 hour guarantee, and sorry I came in at 72 hours. Avoid this company at all cost.

We hired Maidpro Antioch office. They sent 2 ladies, one did not speak English. Their boss did not tell them it was a move out house. The house was a single story very clean house. 2 ladies were doing lousy job. and they left in an hour. I would not recommend the at all.
The owner does not believe in customer satisfaction, he would rather believe what is workers say. He fights and argue with you if you try to tell your story and you have pics to back up your story. He does not even give you a chance. I will never ever higher them again.

Great cleaning service this weekend from Bethany, Janet, and Connie. The home looks great! They were fast and thorough.

Worst experience or non-experience I would say. They confirmed my booking which was a week in advance and comes the day they do not show up, I call their number and email they did not pick up or respond to my text or email yet they were quick in calling me when they needed the job.
I would not recommend this service at all prolly a scam hence they want payment upfront before doing the job. Be cautious! Buyer beware!

We had MaidPro out today for our first “deep cleaning”. The staff was very friendly and even left a checklist of all the things they did. The only problem was they didn’t do several of the items even though they were checked. We called back to voice our concerns. They did discount the service, and offer to come back. We declined them coming back today because my wife already went behind and cleaned all the things that were missed. However we did want to keep the twice a month plan we had asked for. Unfortunately, they were magically “all booked” going forward. I really wanted to like them, they came highly recommended, but our experience has been terrible.